Privacy notice

AfricMade stores account details, showroom content, support and transport conversations, and shipment-tracking information to operate the service.

Account entry uses Supabase Auth. After sign-in, setup collects your name, account phone number, business name, and category. Your account email and phone remain private. You choose the separate contact details to display on your public page.

Draft pages and uploaded images stay private until publication. Owners and platform staff authorized by an administrator can manage business pages. Staff cannot change an owner's private sign-in email.

Changes saved to a published page appear publicly. Home businesses can choose an approximate map area instead of showing a home address. Exact storefront coordinates appear only when the owner chooses that option.

When you send a business inquiry, AfricMade stores your name, phone number, message and selected products privately for that business and its authorized managers to follow up. This is not live chat. If you use an external contact option instead, the message is sent through that service.

When you ask for transport help, contact support, or report a listing, we store the details and replies you submit to handle the request and operate the service.

The web and Android maps request map tiles from OpenStreetMap. The provider receives network information such as your IP address. Android uses MapLibre and caches map tiles on your device. Tile requests do not include your account details or search text.

Notifications are optional. Expo and Firebase Cloud Messaging help send account and chat alerts. We store your push token and notification choices. You can turn notifications off in the app or your device settings.

Videos use YouTube, TikTok, Facebook or Instagram players. These providers may receive network information and use their own cookies or storage when a video loads. Opening a social link or business website shares information with that service under its own privacy policy.

After verifying a deletion request, we remove the account, showroom, associated inquiries, support history and uploads. Include the reference for any guest chat you also want removed. Restricted backups may remain for recovery; recorded deletions are reapplied before restored data goes live. Any necessary security or legal retention is explained when handling your request.

We count showroom visits and record when chat messages are read to show business activity and conversation status.

When you ask us to arrange transport, our team may share the route, goods and necessary contact details with logistics service providers handling your request.

We use your verified email to show your shipment records and send the initial details. You must verify your email to view records on AfricMade. Your chat messages are not shown. Links open the transport provider’s website.

If you apply to join the transport network, we store your company name, contact name, email, optional phone number and message privately and send the details to current platform administrators. These requests and their delivery records are retained for up to 90 days. Submitting a request does not create a provider account.

Contact falmata.dawano@gmail.com to request access, correction, or deletion of information held by AfricMade.